In anticipation of increased back to campus work and customer needs,  Facilities Management (FM) has launched a COVID-19 FM Operations button within the FM@YourService portal. Users can browse a library of FAQs or submit a new question for follow-up. Questions are organized into four categories: Cleaning and Building Health Practices, Social Distancing and Signage, HVAC/Ventilation, and Water Quality. Additional categories and FAQs will be developed over time as information becomes available and feedback is submitted.

There is an option to add an attachment if needed. Users will also have access to their previous request history. After submitting a new question, users will receive an email notifying them that their request has been processed and to allow two business days for a response.

Go to the FM@YourService portal to use the new "Ask a COVID-19 Question" button.