Student Resources for Working off Campus

Mar 12, 2020

Below are resources for students working remotely during the UI virtual instruction March 23 - April 3, 2020. UI updates and more information can be found here.

Download the Student Resources for Working Off Campus (PDF)


Student Resources for Working Off Campus

Keep Learning at Iowa:
- Be ready to keep learning during sudden or prolonged campus disruptions or building closures
- “Request Help” button to easily request support via email

Working Remotely:
- General list of items to check prior to leaving campus, as well as links to support articles offering details on multiple services

Duo (Two-Step Login):
- Multiple UI services require two-step authentication (VPN, ICON, Office 365, etc.)
- Make sure you are prepared to use Duo with one of the three accepted methods (SMS codes, phone call, or Duo Push)

Cisco VPN Client:
- A VPN connection is required to access network drives, library resources, etc.
- Make sure you have this installed on whichever device you plan to use off campus
- Instructions for downloading, installing, and configuring the VPN client can be found here:

Connecting to Shared Network Drives from Off Campus:
- A VPN connection is required to connect to shared network drives
- Relevant Network Drive Paths:

  Windows Mac
Home (H:) \\\HawkID smb://
GIS Base Data \\\shared\GIS-Data\ smb://
GISIL (S:) \\\shared\CLAS\GISIL smb://

- Can be used for 1:1/group meetings or classes

Virtual Desktop:
- Provides remote access to many University-licensed Windows applications from anywhere without having to obtain and install the software on your own computer
- List of applications available (includes ArcGIS):

ArcGIS Student Licenses:
- ArcGIS can be installed on students’ personal Windows computers with a valid activation code (contact course instructor for a code)
- To download and install the software:

  • Navigate to and create a free Esri account
  • After signing in, they will enter the authorization number to activate the code
  • Select the necessary version (latest is 10.7.1) and follow the on-screen instructions to install and license the software

ERDAS Student Licenses:
- ERDAS can be installed on students’ personal Windows computers with a valid activation code (contact Nick Carino-Marek for more information)

- As a reminder, the Office365 suite is available to all students for work in Word, Excel, PowerPoint, etc. Local installs available if the web-based versions are not sufficient for your work requirements.
- Microsoft OneDrive is a data sharing option (similar to google drive) for group work, or sharing large datasets with faculty or staff. Available via Office365.

Support Contact Info:
ITS Help Desk
Phone: 319-384-HELP (4357)


Online Chat: Help Desk Online Chat

Walk-In: to our second floor location in Old Capitol Mall

Address: 2800 University Capitol Centre

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