Quick Guide for Helping Students

A message from the Office of the Dean of Students
Thursday, February 4, 2016

Our offices receive many calls from faculty, staff, and graduate students for resources to support and refer students who have concerns. Many campuses around the country have created an assistance Guide with helpful information that is distributed to campus faculty, staff, and graduate teaching assistants. With this best practice in mind, we created a "Quick Guide for Helping Students for The University of Iowa.

By providing this information, a faculty member, staff member, or graduate teaching assistant can quickly review what to do or how to best help a student, even when the student is still in your office. Our goal is to make it as easy-to-use as possible for faculty, staff, and graduate teaching assistants who do not have some of the specialized training in assisting students. The Guide is available online or in a printable PDF version on the Office of the Dean of Students website: http://dos.uiowa.edu/assistance/quick-guide-for-helping-students

University Counseling Service (UCS) offers psychological services and outreach that fosters the mental health of students, nurtures student success, and contributes to a safe and welcoming campus community. The UCS is free to enrolled students and offers a variety of counseling services and approaches to best assist students in need. The UCS can also consult directly with staff and faculty on working with students who are struggling as staff and faculty are often in the best position to assist students directly. The UCS also provides Kognito, an online, interactive training designed to assist faculty and staff in supporting students of concern. We encourage you to take time to participate in the training.

To enroll in Kognito, follow the instructions below: 
1. Go to the course home page http://kognitocampus.com/faculty
2. Click on "Access Training" then "Yes, create my account"
3. Use enrollment key uiowa29 to fill out the New User form, then select "Continue."

The UCS is also readily available to provide our "Students in Distress Workshop" to assist you and your colleagues in recognizing the signs of student distress, knowing what to ask to assist and interact with a student in distress, and knowing how to make referrals for the student so they acquire the assistance they need. Please email barry-schreier@uiowa.edu for more information about the Students in Distress Workshop and schedule yours today!

The Office of the Dean of Students works to foster student learning experiences that support academic and personal development and success. Unfortunately, there are times when students encounter emergency or crisis situations, such as prolonged illness, hospitalization, a death in the family, or other incidents, that impact their ability to participate academically and socially on campus. The Office of the Dean of Students coordinates efforts among campus partners to assist students in accessing resources, overcoming challenges, and getting back on the path to success.

Our offices can also be contacted if additional assistance is needed. The University Counseling Service can be reached at 319-335-7294. The Office of the Dean of Students can be reached at 319-335-1162.

Barry A. Schreier, Ph.D.
Director, University Counseling Service
Clinical Professor of Psychology, Counseling Psychology Program

Lyn Redington, Ph.D.
Assistant Vice President
& Dean of Students


The University of Iowa College of Liberal Arts and Sciences offers about 70 majors across the humanities; fine, performing and literary arts; natural and mathematical sciences; social and behavioral sciences; and communication disciplines. About 15,000 undergraduate and nearly 2,000 graduate students study each year in the college’s 37 departments, led by faculty at the forefront of teaching and research in their disciplines. The college teaches all Iowa undergraduates through the college's general education program, CLAS CORE. About 80 percent of all Iowa undergraduates begin their academic journey in CLAS. The college confers about 60 percent of the university's bachelor's degrees each academic year.