Carol directs the Writing Center and the Writing Fellows Program and teaches courses that explore the relationships between writing, language background, culture, and pedagogy, also the focus of her research. She teaches both tutor preparation seminars: Teaching in a Writing Center (for graduate students preparing to tutor in the Writing Center) and Writing Theory and Practice (for new Writing Fellows; taught with Megan Knight). She teaches Topics in Second Language Acquisition: Writing for the FLARE Program as well as travel writing for the Honors First Year Seminar Program. She also tutors in the Writing Center every semester.
Carol was a Collegiate Teaching Award winner in 2003 and a Fulbright Scholar in Ecuador in 2008, and has served as an English Language Specialist for the US State Department twice in Honduras. Recently, she has given workshops and presentations in Mexico and Ecuador, as well as at the Universities of Wisconsin and Mississippi. In 2015, she keynoted the Latin American Writing Programs and Writing Centers Conference in Colombia (by Skype) and the Southern Illinois Writing Centers Consortium Conference. She has written essays about teaching writing in Ecuador and about learning creative writing in Spanish in Writing on the Edge.
Carol serves on the editorial boards of Journal of Second Language Writing, The Writing Center Journal, and The Learning Assistance Review. Her travel essay “Engagement Ceremony” appeared in The Best Travel Writing, volume 9, 2012 (Travelers’ Tales). Her writing center research study with Shih-Ni Sun Prim on word-choice errors in Chinese writers’ ESL writing and tutors’ online responses to them was published in the Fall 2015 issue of Writing Center Journal. Their recent article “Second Language Writing Development and the Role of Tutors” will appear in Fall 2017 issue of the same journal. An essay theorizing about her own and other teachers’ second language learning experiences in light of the perceived conflict between translingualism and second language writing will appear in the Fall, 2017 issue of Composition Studies.